Human factors training
To err is human!
In our everyday life we make mistakes. Bad communication, insufficient leadership and teamwork behavior, fatigue, stress and habit patterns from childhood are just a little piece of possible sources of error which can be ultimately catastrophic.
Human Factors Training enables you to identify possible sources of error and cope with them.
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After having investigated aviation accidents in the 1970s it was found out that some 80% of the accidents were caused by “human error”.
The first “Cockpit Resource Management” training was initiated by United Airlines in 1981.
This flight deck training only was introduced to enhance the utilization of all available resources and to promote safety. Later on, also flight attendants were integrated into this cognitive and interpersonal training which was then called “Crew Resource Management”.
Through the years all aviation personnel was integrated like maintenance staff, air traffic controllers and dispatchers. The result was “Human Factors Training”.
History of Human Factor Trainings
Our vision
As certified trainers and aviation experts we would like to promote “Human Factors Training” to aviation as well as non-aviation areas.
We strengthen your company, expand your knowledge about human factors, increase your efficiency and thus create safe-working personnel.
No matter what’s your business area: we transfer flight deck experience into your company and make your team work safer and more successful.
Together. Safe. Successful!
Move the mouse over the picture and discover possible sources of error and the content of Human Factors Training using an example.
The flight attendant:
- Workload management
- Error & safety culture
The stewardess:
- communication
- fatigue
The captain:
- risk management
- performance and limitations
- situational awareness
The co-pilot:
- communication
- stress
- assertiveness
The "professionals"
... also make mistakes ...